Privacy Policy

At Nordic Sparkle Trade, we are committed to protecting your privacy and ensuring the security of your personal information. Located at Ganglatsvagen 3L 1504, 21578 Malmö, Sweden, we provide professional cleaning and transportation services across Malmö and beyond. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, https://nordicsparkletrade.com/, or use our services. By using our website or services, you agree to the practices outlined in this policy.

For any questions about this Privacy Policy, please contact us at +46769551144 or info@nordicsparkletrade.com.

1. Information We Collect

We collect information to provide and improve our cleaning and transportation services. The types of data we may collect include:

1.1 Personal Information

  • Contact Details: Name, email address, phone number, and physical address when you book a service, request a quote, or contact us.
  • Service-Related Information: Details about your cleaning or transportation needs, such as property size, service frequency, or items to be transported.
  • Payment Information: Billing details (e.g., credit card or bank information) when you make a payment, processed securely through trusted third-party providers.

1.2 Non-Personal Information

  • Website Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent, collected via cookies or analytics tools.
  • Device Information: Details about the device you use to access our site, including operating system and device identifiers.

1.3 Information from Third Parties

We may receive information from third parties, such as booking platforms or payment processors, to facilitate your service requests.

2. How We Use Your Information

We use your data to provide high-quality cleaning and transportation services and to enhance your experience with Nordic Sparkle Trade. Specific purposes include:

  • Service Delivery: To process bookings, schedule services, and communicate with you about your cleaning or transportation needs.
  • Customer Support: To respond to inquiries, provide quotes, and address any concerns via +46769551144 or info@nordicsparkletrade.com.
  • Website Improvement: To analyze website usage and improve our online presence, using tools like Google Analytics.
  • Payment Processing: To securely process payments through trusted third-party providers.
  • Marketing: To send you promotional offers or updates about our services, only with your consent and in compliance with applicable laws.
  • Legal Compliance: To meet legal and regulatory requirements, including GDPR for our EU customers.

3. Legal Basis for Processing (GDPR Compliance)

As a Malmö-based company, we comply with the General Data Protection Regulation (GDPR). We process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill our service agreements (e.g., scheduling cleaning or transportation).
  • Consent: For marketing communications or optional data collection (e.g., newsletter sign-ups).
  • Legitimate Interests: For website analytics and service improvements, ensuring minimal impact on your privacy.
  • Legal Obligations: To comply with Swedish and EU laws.

4. How We Protect Your Data

We take data security seriously and implement measures to safeguard your information:

  • Encryption: Secure data transmission via HTTPS on our website.
  • Access Controls: Only authorized staff access your personal data.
  • Secure Payment Processing: Payments are handled by trusted third-party providers with robust security standards.
  • Regular Audits: We review our systems to ensure ongoing protection.

5. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share data in the following cases:

  • Service Providers: With trusted partners (e.g., payment processors or booking platforms) to deliver our services.
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred with appropriate safeguards.

6. Your Rights (GDPR)

As an EU resident, you have the following rights under GDPR:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Limit how we process your data in certain cases.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing for marketing or legitimate interests.
  • Withdraw Consent: Revoke consent for marketing at any time.

To exercise these rights, contact us at info@nordicsparkletrade.com or +46769551144. We will respond within 30 days, as required by GDPR.

7. Data Retention

We retain your personal data only as long as necessary:

  • Service Data: Kept for the duration of our service agreement and up to 7 years for tax and accounting purposes, as required by Swedish law.
  • Marketing Data: Kept until you unsubscribe or withdraw consent.
  • Website Analytics: Anonymized data may be retained for longer to improve our services.

8. Cookies and Tracking

Our website uses cookies to enhance user experience:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Track usage to improve our site.
  • Marketing Cookies: Used for personalized ads, with your consent.

You can manage cookie preferences via your browser settings or our website’s cookie banner.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors). We are not responsible for their privacy practices. Please review their policies before sharing data.

10. International Data Transfers

As a Sweden-based company, most of our data processing occurs within the EU. If we transfer data outside the EU (e.g., to a cloud provider), we ensure compliance with GDPR through appropriate safeguards, such as Standard Contractual Clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date. Please check periodically for changes.

12. Contact Us

For questions, concerns, or to exercise your data rights, contact us:

At Nordic Sparkle Trade, your privacy is our priority. Thank you for trusting us with your cleaning and transportation needs.

Last Updated: October 26, 2025